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02Service pillar

AI-Driven SaaS Engineering

Cloud-native SaaS platforms with LLMs, cognitive workflows, and semantic search embedded from day one.

Who this is for

Built for the right stage.

  • Post-seed to Series-B teams turning AI features from demo to durable product.
  • Data-heavy operators who need retrieval, not just prompts.
  • Product leaders shipping AI where hallucinations, cost, and latency actually matter.

Deliverables

What you take home.

01

LLM orchestration

Prompt architecture, tool use, and multi-model routing with cost + latency budgets.

02

Vector + hybrid search

pgvector or managed store, fused with lexical scoring for real retrieval quality.

03

Grounded generation

Citation contracts and refusal policies so answers are trustworthy by design.

04

Multi-tenant foundation

Isolation, quotas, and per-tenant analytics built into the core.

05

Usage metering & billing

Per-token and per-feature metering wired into Stripe.

06

Eval + regression harness

Automated eval runs on every deploy so quality never drifts silently.

07

Admin console

Internal tooling for prompts, guardrails, and tenant support.

08

Observability

Traces, cost telemetry, and quality dashboards from day one.

Timeline

Four phases. No mystery.

01Wk 1

Discover

Use cases, data sources, and evaluation criteria locked.

02Wk 2–3

Design

Retrieval architecture, prompt system, and product surface designed.

03Wk 3–10

Build

Weekly demos across ingestion, retrieval, generation, and product.

04Wk 10–12

Launch

Beta cohort, observability, and iteration playbook.

Tech stack

Chosen for velocity — and to last.

AI

OpenAIAnthropicLangChainLlamaIndex

Data

PostgrespgvectorRedisS3

Backend

FastAPINode.jsPythonTemporal

Infra

AWSVercelSentryPostHog

Investment

What's included in the engagement.

  • Full 6–12 week engagement with senior AI + product engineer
  • Retrieval + generation architecture, tuned to your data
  • Eval harness so quality can be measured and improved
  • Cost + latency dashboards in production

FAQ

The common questions.

Do you use OpenAI or open-source models?
Whichever fits — usually a mix. We route by task, cost, and latency, and never lock you to one provider.
What about hallucinations?
Every answer is grounded in retrieved sources with citation contracts. Refusal policies handle the rest.
Can we swap models later?
Yes. Orchestration is provider-agnostic and evals gate the switch.
How do you handle sensitive data?
Isolation, retention policies, and PII handling designed in — not bolted on.

Next step

Book a 30-minute discovery call.

Book the call